POLICIES

PAYMENT PLAN POLICIES

I encourage the use of KLARNA or PAYPAL PAY IN 4 which are payment options you can select at checkout, (or when checking out with PAYPAL for PAY IN 4)
With both KLARNA and PAY IN 4 your total is divided into 4 payments to be completed over a 8wk period. Your first payment is due immediately. Your order will be sent out to you as soon as first payment is made.

*You must be a U.S. resident and have a paypal account or Klarna account for these options

(Pay pal Pay in 4 is also not avail in some states. please see paypal's pay in 4 information page to see if your state is eligible.)

If you cannot use PAYPAL PAY IN 4 OR KLARNA due to any reason listed above, not being approved for either method or your order being higher than the 1k limit then you can do a plan directly through me.
Your total will be divided into 4 equal payments
Your first payment is due immediately. The remaining payments are to be completed within 6 weeks from the sale date.
Your order is not sent out until all payments are made.
*If you do not complete all 4 payments within 6 weeks of sale date you will be charged $25 interest weekly. In detail... if you are 1 day late $25 will be added on to your total. And $25 a week from then and so on until you pay in full.                                        
*If you are past due on any plans you will not be allowed to participate in sales

*If you fall behind on your payment plans you will not be allowed payment plans from me in the future. PayPal Pay in 4 or Klarna will be your only option.

*If you completely fail to pay your entire plan within 90 days of sale date any payments that had been made will not be refunded and your order will not be mailed

*You purchasing a "payment plan listing" is you agreeing to these terms

 

RETURNS/EXCHANGES

Returns and exchanges are generally not accepted. However If there is a concern with your order please message  @_earthbones_  on Instagram within 48hrs of receiving it. 

REFUNDS

Refunds will only be issued in the form of store credit.

LATE, MISSING, OR DAMAGED PACKAGES:

Due to an increase delay in shipping caused by the COVID-19 pandemic, i will not issue refunds orders or shipping for packages that are running/delayed or are delivered late. these things are out of my control.

If your package is 'Lost' or 'Missing' please DM me as soon as you realize they are lost. I will walk you threw the process of trying to track down your order. If we cannot locate it i ask to give it one more week to turn up, then i will issue a refund.

If your package arrives damaged please DM me with in 48 hrs of receiving with photos of damaged product as well as the packaging, and I will walk you through what options there are.

* my email is not a good way to contact me regarding these issues. Please DM me directly on Instagram.